Consumer Power On Social Media

Believe it or not you have power in your fingers tips through social media.

If you’re a regular on social media then mentioning your favorite brands can be powerful whether the experience was good or poor. I’ve encountered a few poor experiences and each occasion I reached out via twitter. In most cases I received a response within a few hours and they have offered to resolve any issues.

It is a win-win situation. Any good manager will appreciate the good and bad. If the experience was not up to par hopefully the manager will provide an incentive to comeback.

Ultimately most companies don’t like bad PR. Generally large companies have social media teams that handle responding to customers. Information spreads very rapidly and it is crucial to resolve issues quickly before it escalates. Notably Comcast had disaster to clean up when one man posted his conversation with a customer service rep while trying to cancel his service.

How-To's, Interesting, Tech

How To Watch Netflix Outside The U.S.

First you’ll need a Netflix account. If you don’t have a Netflix account and want to sign up, but can’t because you’re overseas this is where Spotflux also comes in.

Secondly you’ll need to install and run Spotflux. Your internet connection might drop for a minute after installing. Spotflux needs to makes some changes to the internet connection which temporarily disrupts the connection.

Spotflux routes all of your traffic through it’s servers in the U.S. tricking Netflix into thinking you’re in the U.S..
Allowing you to watch Netflix overseas for free, assuming you have a Netflix account.

Your connection might be slow for two reasons.
One, geologically the distance between you and Spotflux servers is great.
Two, your connection is already slow.

Not only does Spotflux encrypt your traffic to keep it safe from prying eyes, but it also removes ads, tracking cookies, and other malware.
According to their site:

The location and identity of your devices are concealed. Your connection to the internet is safe, more private, and unrestricted.

Spotflux is also useful if you’re using public WiFi because if your traffic isn’t encrypted anyone on the network can see what sites your browsing and potentially username/passwords.

 

You can download Spotflux here.