Best Buy honors their accidental protection plan.
My old laptop (ASUS G1S) had soda spilled on it and wouldn’t turn on. I brought the damaged laptop to Best Buy and explained the catastrophe. The Geek Squad agent said it would be anywhere from 1-4 weeks depending on if the laptop was going to be replaced or repaired. If replaced about a week and repaired about 4 weeks. I noticed while checking the status online, Best Buy was waiting on me. The Geek Squad didn’t notify me I had to call them and ask them what exactly the status meant. He told me the laptop was eligible for an exchange. Once eligible for exchange you must work with a sales person to find a laptop.